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Analysis & Measurement

Analysis & Measurement

2020 – a year in data

2020 – a year in data

Well, here we are.  The end of 2020.  A year that began so positively, with the ring of the future everywhere we looked, fell apart in dramatic fashion barely three months in. But with hope on the horizon in the form of vaccines and Christmas almost upon us, it’s time...

The Battle For Your Customers Has Begun

The Battle For Your Customers Has Begun

As the world starts to recover from the worst economic ravaging in generations, you need to make sure your business is ready to react and claim those much-needed sales. But budgets are tight, time is short and your competitors are thinking exactly the same thing. Your...

It’s time to Refocus.

It’s time to Refocus.

As the world starts to recover from the worst economic ravaging in generations, you need to make sure your business is ready to react and claim those much-needed sales. But budgets are tight, time is short and your competitors are thinking exactly the same thing. So...

How well do you know your customers?

How well do you know your customers?

How well do you know your customers? Knowing and understanding your customers is critical if you’re going to produce effective marketing. You’ll already know the core essentials of your customer base – demographics, spend patterns, frequency and so on. And you’ve...

The importance of control groups

The importance of control groups

Given that we’re in the business of improving our clients’ marketing performance, it's essential to know how their current marketing campaigns are performing. We tend to get a range of answers - “Good.  We get a 10% response rate on average.”  “Well they must be doing...

Once more unto the breach, dear friends…

Once more unto the breach, dear friends…

The news that British Airways has been fined over £180 million for suffering a data breach is an important reminder to everyone who’s involved in handling data. The fine came after hackers stole data relating to 500,000 customers, including names and addresses, travel...

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