There’s no excuse for one-size-fits-all marketing anymore. Every communication can be tailored to the individual, across all channels, based on what they’re doing right now.
A valued customer has just come online?
Acknowledge them and show them a home page that reflect what you know they like.
A repeat visitor who browses but never buys?
Show a different set of prices to that customer only.
Customer is hesitating over an online purchase?
Trigger a call from an agent to see if you can help them.
A valuable customer is in a call centre queue?
Let the agent see their history and current activity to provide a superior service.
Whether you want to personalise offers, prioritise what products a customer sees, or call the customers at just the right time, our real-time marketing technology lets you do it all – and more.
Take a look at our case studies for Ageas and Virgin Atlantic for just a taste of what’s possible with real-time marketing.
And if you want supercharge your own one-to-one marketing, why not get in touch?