Meet your Customers

Home 5 What we do 5 Meet your Customers

Drowning in data but thirsty for answers?

Today’s customers are sharing more data with us than ever before. They interact with brands in dozens of different ways and on many different touchpoints and devices.

Drowning in data but thirsty for answers?

Today’s customers are sharing more data with us than ever before. They interact with brands in dozens of different ways and on many different touchpoints and devices.

As a result, you can feel that you’re drowning in data – yet still lacking the big picture needed to get the right message, to the right person, at the right time.

This is where R-cubed’s ‘Meet Your Customers’ analysis comes in.

We take your data, bring it all together to give you a complete picture of your customers, their value, their future potential and how you are investing your marketing budget with them. Giving you the blueprint for optimising your contact strategy for each and every customer.

Meet Your Customers is a powerful analysis of your customers that reveals not only their current value to your business, but their future value. It’s based on your own data, and because it’s independent, it bypasses any pre-conceived notions your business may have about your customers.

We can guarantee that the results will surprise you. You’ll be able to see, perhaps for the first time, where the true value and opportunities lie. For example, we’ll help you answer questions such as –

What are your key customer segments?

Which customers are most likely to lapse?

How do customers change year on year?

How well do we recruit and convert new customers?

Which customers will buy what products?

What are the cross-sell opportunities?

Are there gaps in your customer journey?

We’ll be able to see who your most valuable customers are, who’s looking to leave you, where the untapped opportunities are and what they’re worth to you. Our predictive modelling will let you know where you should be focusing your efforts, and where we can help you develop marketing strategies to maximise the returns from your budget.

The return on investment can be staggering. We’ve delivered Meet Your Customers projects for more than a hundred companies and we’ve yet to see a project that hasn’t identified opportunities worth at least ten times the cost. We’ve literally delivered millions of pounds in incremental profit for our clients.

Want to find out more?
Watch our short video to see what you could expect to learn from a Meet your Customers project.

And if you’d like to have a no-obligation chat about how we could help, including costs and timescales, just get in touch.

Do you want to know the real drivers of your business?

Our Services

Our Services

Customer sergmentation pie chart icon

Customer
Segmentation

Right message, right person, right time

analysis and measurement icon

Analysis & Measurement

Drive your performance through real data insight

Single customer view icon

Single Customer
View

One place, one customer, all the data

marketing-automation-icon

Marketing
Automation

Automate your customer journeys for effort free marketing execution

Marketing Attribution icon

Marketing
Attribution

Accounting for every sale, through every channel

Joined up marketing icon

Joined-up
Marketing

Send the right message to every customer across all channels

Real-time marketing icon

Real-time
Marketing

Personalise your website and real time communications to create a unique customer experience

Faststats and PeopleStage icon

FastStats
& Peoplestage

We're leading providers of FastStats and Peoplestage - powerful tools that will harness the power of your data

Our Services

Customer sergmentation pie chart icon

Customer Segmentation

analysis and measurement icon

Analysis & Measurement

Single customer view icon

Single Customer View

marketing-automation-icon

Marketing Automation

Marketing Attribution icon

Marketing Attribution

Joined up marketing icon

Joined-up Marketing

Real-time marketing icon

Real-time Marketing

Faststats and PeopleStage icon

FastStats & PeopleStage